Choose a category below to receive quick resolutions to common problems.
| Install | Wizard Wont Complete, Upgrade Issues | |
| Resources | Memory Issues, Disk Space Utilization Concerns, Requirements | |
| Archiving | ||
| Volumes | Cannot Create Volume, Ejected Volume, Volume Inaccessible Cannot Reindex | |
| Indexing | Indexing Troubles, Cannot Reindex | |
| Search | Missing Emails / No Results Visibility Incorrect Incorrect Search Results | |
| Login | Locked Out, Unable to Authenticate, NTLM Authentication Failure | |
| Stubbing | Cannot Stub Messages | |
| Journaling | IMAP Journal Connection Failed, Archiving Stopped, Envelope Journaling Broken, IMAP Journal Account Full | |
| Send | SMTP Send Failure | |
| Startup | Server Won't Start, Server Inaccessible, Slow Startup | |
| Import | Cannot Import Emails | |
| License | Invalid License | |
| Connect | Cannot Connect Exchange (for import, sync, etc) | |
| Mail Server | Slow Mail Server | |
| Disk Space | Out of Disk Space | |
| Export | Cannot Export | |
| Certificates | Certificate Issues | |
| Folders |
If you have exhausted all applicable troubleshooting options, submit a problem report to the MailArchiva support team.
