Troubleshooting

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››Troubleshooting

Choose a category below to receive quick resolutions to common problems.

Install	Wizard Wont Complete, Upgrade Issues
Resources	Memory Issues, Disk Space Utilization Concerns, Requirements
Archiving	Archiving Stopped Archiving Errors Slow Archiving
Volumes	Cannot Create Volume, Ejected Volume, Volume Inaccessible Cannot Reindex
Indexing	Indexing Troubles, Cannot Reindex
Search	Missing Emails / No Results Visibility Incorrect Incorrect Search Results
Login	Locked Out, Unable to Authenticate, NTLM Authentication Failure
Stubbing	Cannot Stub Messages
Journaling	IMAP Journal Connection Failed, Archiving Stopped, Envelope Journaling Broken, IMAP Journal Account Full
Send	SMTP Send Failure
Startup	Server Won't Start, Server Inaccessible, Slow Startup
Import	Cannot Import Emails
License	Invalid License
Connect	Cannot Connect Exchange (for import, sync, etc)
Mail Server	Slow Mail Server
Disk Space	O ut of Disk Space
Export	Cannot Export
Certificates	Certificate Issues
Folders	Folders Not Synched

If you have exhausted all applicable troubleshooting options, submit a problem report to the MailArchiva support team.

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