Export

 

The export option allows one to export email data to EML, MSG, PST, MBOX, PDF or TIFF formats. Options for exporting both the original email and journal envelope are available. The PDF export option is frequently used when responding to formal records requests. It offers the ability to include attachment content.

 

To export emails:
 

  1. From the Configuration->Search interface, perform a search containing the desired emails that need to be exported
  2. Select the emails to be exported by clicking on the corresponding checkboxes in the search results.
  3. Click the Export button in the Search Toolbar
  4. Choose from the list of format options 
  5. Click Export
  6. The Export task will appear in the Tasks menu
  7. When the export is complete, the file can be downloaded from the Tasks menu.
Export Limit: Ensure the Export limit set in Configuration->Search is high enough for your needs. If the export limit specified in Configuration->Search is exceeded, fewer results than selected may be exported. This by design. To change the Export Limit, edit the limit in Configuration->Search, logout and log back in.

 

Max Selection Limit: The Select All button in the search interface can be used to select a large number of emails. By default, a limited number of emails can be selected at any one time (100,000). The Max Selection Limit can be changed in Configuration->Search. After changing the limit, it may be necessary to logout for the changes to take effect.

 

Archive Export: The export function accessible from search interface is not designed for purposes of exporting an entire archive. If the intention is to export an entire archive to another system, rather use the administrative Export function accessible from Configuration->Volumes.

 

Available Export Formats

 

The following export formats are available:
 

 

Envelope Options

 

 

Header Options

 

 

Additional Options

 

 

Bulk Volume Data Export: The email export function accessible from the search page is not intended for exporting millions of messages. To export data en bulk, please use the export function accessible from Configuration->Volumes.

 

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