Zoho Mail
Zoho doesn't allow direct forwarding/archiving of mail to external sites. However, the instructions below are a workaround to its limitations and should work.
Step 1: Create a mailbox on Zoho for archiving
- Go to the Zoho admin panel.
- Create a user called
mailarchiva@<your domain name on Zoho>
. - Repeat this step for all domains you want to enable archiving for.
- This step only needs to be done once per domain.
Step 2: Set up forwarding for incoming mail
- Go to the Zoho Admin Panel.
- Select the "Users" option and choose the user.
- In the "Mailbox Settings" tab, select "Email Forwarding".
- In the "Add email forwarding address" field, enter
mailarchiva@<your domain name>
and click "+". - Verify the newly added email address.
- Repeat this step for all users whose mail needs to be archived.
- Remember to do this for new users added to the domain.
Step 3: Set up forwarding for outgoing mail
A) Create a Forwarding Rule:
- Go to the Zoho Admin Panel.
- Select "Mail Settings" -> "Email policies" -> "Forward Restrictions".
- Click "Create" and name the rule "Forwarding Rule for Mailarchiva".
- In the "Outgoing Email Policy" section, click the "+" icon next to "Email Forwarding Address".
- Select
mailarchiva@<yourdomainname>
by clicking the "Add" button next to the ID. - Click "Proceed".
B) Create an Outgoing Policy:
- Select "Mail Settings" -> "Email policies" -> "Policies".
- Click "Create".
- In the "General" tab, name the policy "Mailarchiva Outgoing".
- In the "Restrictions" tab, select "Forward Restriction" and choose the rule created in the previous step.
- In the pop-up, click "Change".
C) Associate Users with the Policy:
- In the "Associated Users" tab, add all users for whom archiving should be enabled.
- Keep this list updated as new users are added to the domain.
Step 4: Set up an IMAP connection from MailArchiva to Zoho
- Log in to the MailArchiva console.
- Create an IMAP connection to the
mailarchiva
account on Zoho.
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